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by DesertShot, Inc. | (915) 240-7632

3d Casa by DesertShot, Inc.
3d Casa by DesertShot, Inc.
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  • FAQ's
  • Contact US

Frequently asked questions about 3D virtual tour listings.

How long does it take to scan a 360º virtual tour ?

It’s not as long as you would imagine. Depending on the size of your house it can take anywhere between 1-3 hours. (avg. is about 2 hours for a 2500 sqft home).

What is the process?

First your house or office has to be cleaned before we can scan it. The nicer it looks, the better the outcome of the virtual tour! 

All animals need to be put away in crates or if possible leave the house for the time being. Then we will go and scan your home. We recommend for you not to be there while scanning because our camera is very sensitive and can get thrown off if items are moved even just the slightest. Each scan takes about 2-5 minutes and we will take anywhere between 50-100+ scans depending on the size of the property. The 3D scan and photos will take anywhere between 24-72 hours to be fully processed and available to you. 

We will send you the link to the VR tour, and photos once processing is complete. 

After that you’re ready to list the property! The listing will stay hosted online until it has been sold.

Why having a virtual tour?

Having the 24/7 online access available is key!

A proper virtual tour will highlight all the rooms and spaces of your house, store, museum for an instant 24/7 access. A visitor will be able to navigate on their own and move from one room to another, go to all the floors and check out every detail of the property.

Plus, you will be able to include information points where a person can click to get details or watch a video. This means that you can inform the viewer of anything regarding any features or areas of the property.

What is the Dollhouse View?

Dollhouse View lets you zoom out and see a 3D digital twin of your property from the outside and that you can rotate along any axis to see it from any perspective. You’ll be able  to get the big picture of your space.


Can you shoot outside as well?

The easy answer is YES. But it depends!

Weather permitted, and also surroundings. For example, if your backyard/front yard doesn’t have a lot of movement/street/cars passing by, then yes. It would not work well if there are moving objects.


What type of camera do we use?
We are all about high quality and fast results when creating virtual tours. Our camera shoots at a professional grade image resolution of 134 MP + 3D depth data. Therefore our services are great for professionals in real estate marketing, construction, and insurance industries who need high accuracy paired with high image resolution, and fast capture speeds.


Can you directly work with HomeAway or any other real estate services?

Yes… We do have a few sites that we can integrate with if you have the listing HTML, However, if your listing isn’t on one of the sites below, we can send over a link to your tour, or an embedded HTML code.

Here’s a list of websites that we can integrate with:

– HomeAway.com

– VRBO.com

– Realtor.com

– Homes.com

What are some things we can do to prepare before a scan?

For a successful scan, we recommend the house be fully staged, or completely  empty, nothing in between. 

We will not need anyone present unless they are there to open the door and lock up. Otherwise, we generally would need a key/code to access.


Here are more specific items to address:

  • Turn on all the lighting in every room.
  • All blinds needs to be lowered and opened to bring day light in
  • Vacuum/mop floors so they look amazingly new
  • Wipe down any countertops in bathroom/kitchen
  • Wipe down all external parts of appliances (we do not take internal appliance photos)
  • Fluff all pillows and have them preset
  • Clean toilets and set lid down
  • Make sure all beds are made
  • Turn off Any moving parts (fans, etc)
  • Make sure all curtains are pulled to the side
  • Remove any personal name/photos that you do not want public
  • Hide trashcans
  • Remove mats (kitchen/bathroom)
  • Remove clutter from interior of the house into a closet or pantry. (we will only take interior photos of master closet)
  • Remove flags or signs
  • Mow the lawn and trim the edges, also bushes
  • Blow the driveway for any leaves/grass
  • Make sure cars are parked away from home

We can create VR - virtual reality 360º tours in most areas: El Paso, Las Cruces, Tucson, Phoenix, Albuquerque, Santa Fe, Midland/Odessa, and so much more!  Contact us to book your appointment for scanning.


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